The Working Group in its deliberations has extensively analyzed the current level of IT Applications in the country and its future potential. The Working Group is convinced that IT is probably the only solution for the fast paced socio-economic development in a country like India where the population of 1 billion could be converted into a large pool of human assets to fully exploit the benefits of this technology to uplift their socio-economic conditions. Unlike conventional strategies of services being planned around government schemes and funding, the Working Group recommends that government should confine its role to set in motion enabling processes to facilitate mushrooming of large number of self-employed people and groups in small and unorganized sector to develop and provide IT and IT-enabled Services up to the remotest places in the country. On its part, government has to ensure that its presence becomes a facilitator and not a bottleneck. Towards this end, all licensing provisions with respect to IT services should be removed completely, making the market absolutely open for private sector service providers and entrepreneurs in the country. Mass scale education programmes should be launched through self-employed people in unorganized sector as well as by corporate sector to enable people to take informed decisions.

Working Group has identified some applications of higher priority to be undertaken at different levels in the country at the earliest. Some of the major milestones recommended by the Working Group for such high priority are given below:

November 2000 IT Yatras (In three phases - up to June 2001)
January 2001 At least one citizen-oriented service in every department of central government and state governments to be made IT enabled.
April 2001 All government regulations, schemes and forms on Internet.
June 2001

Pilot Project for computer education at one block ( 10 secondary schools) in a 100% literate district in every state.

Results of all public examinations on Internet.

August 2001 All government Tenders on Internet.
January 2002 On-line bookings of all government services.
December 2002

IT literacy to be essential requirement for recruitment to government. All existing government staff to be made IT literate.

File Tracking System in all District Collectorates.

December 2003

IT infrastructure up to working level staff in central / state governments.

Computer education facilities at 10 secondary schools in every block in the country

All government payments to be made available through Internet.

December 2005

All normal day-to-day government functions to be IT enabled. No one required to visit government offices for such work.

Land Records to be computerized in all the states

1 million IT Kiosks


December 2008 100 million Internet connections

Working Group believes that pursuing such applications/ schemes by the Government following the recommended model of enabling large-scale participation of people in its implementation will go a long way in taking the benefit of IT to the masses in the country.


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